Online Store Design
In this digital era, every business, despite its nature and type, must have an online arm to guarantee its presence and sustainability. Small, medium and large businesses alike, must keep an online presence, either partially or entirely, to promote, market and/or sell their goods/services. Even if the business doesn’t directly sell online services, the company's website still should resemble the physical office of the business. It should offer all needed information and services to serve customers as if they were visiting the corporate office, premise, or shop. Thus, the website must entail live chat options, services request forms, quotation request forms, services payment, and services status information.
In our online store design, we take into consideration these aspects
Overall Customer Experience
360 overview of customer experience. Value propositions for internal customers (employees) and external customers (consumers). The whole project.
Marketing & Branding
The brand story, call to action, sales conversion, increasing the conversion rate of sales, increasing the acquisition and retention rate and SEO optimization.
UX and UI Design
Well studied, modern, beautiful, simple, easy, elegant, trustworthy, compelling and persuasive design.
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One system, control panel and platform to manage your online store, the entire e-commerce and business
Features of the Integrated Ecommerce and Online Store Platform
One system, platform and digital control panel for the online store and to manage the entire ecommerce (design, content management, sales, marketing, management, inventory) which is the best system and control panel for ecommerce/online store in the world.
All the essential features of an online store are available. In addition to the possibility of adding other features, tools and software to manage the entire ecommerce and business, in addition to amazing integrations (online store management, general management, accounting, staff, sales, marketing, customer service, etc.).
A powerful and easy-to-use control panel and dashboard for editing, adding and redesigning your entire online store (content management, design, features, formatting, colors, fonts, images, videos, products, pages, blog, etc.) that does not require any programming, coding and technical skills.
A powerful and easy-to-use control panel to manage the entire ecommerce and business (for example, inventory management, sales and orders management, staff management and their permissions limits, and on online store, point of sale and other online and offline sales channels).
Analytics and Reports
Advanced and powerful analytics tool. Customer/user behavior analysis tools for all the online store experience stages from visiting to purchasing to the checkout including conversion rates. As well as reports and analysis of fraud analysis, sales, orders, products, visits, traffic sources, sales of employees, conversion rates, new and return customers rates…etc.
Digital marketing channels, tools and features, such as, search engines optimization “SEO”, email, social media channels, paid advertising channels, Smart Google Ads). Integration with digital and traditional marketing channels and tools. Adding offers, discounts, incentives, free shipping to customers, gift cards, advertising/announcement bar, pop-up, newsletter, email marketing, loyalty program, points and other marketing methods.
A powerful Customer Relationships Management (CRM) and Customer Experience Management (CEM). The customer management database is categorized and detailed with their full purchase/orders history and information. Sending email notifications and text messages on mobile SMS automatically to customers for all the stages from orders to fulfillment to shipping and in between. And the possibility of sending a targeted email directly from the system to certain group of customers. Customer/user analytics and reports. In addition, great support and customer service tools, such as documentation, knowledge base, FAQs, Live Chat, and an entire integrated support system with tickets numbers.
It includes online sales channels (online store, social media channels, other marketplaces, and other websites) and offline channels, such as Point of Sales (POS) terminals on temporary and permanent options (physical store, conferences, events, kiosk, pop shops, trucks and on the go).
A powerful product management system. Add unlimited number of products, sections, categories, sub-categories and filters. Unlimited number of photos, videos and customized options/variants for products. For an amazing experience of interacting with products, you can add enhanced AR technology images/videos, 3D technology images and VR virtual reality products. You can add SKUs, bar codes, taxes and VAT. If you do not have products or capital for products, see some of the solutions in the next section.
You can fully manage inventory and schedule availability of products on the different sales channels, such as, online store and other points of sale for certain physical stores. You can manage your inventory transfers and tracking and receiving incoming inventory from suppliers. and in the warehouses.
All major, global and local payment methods (digital walets, cards, alternative payments, digital payments, traditional payments) are available on the online store and point of sales and other sales channels, such as, credit cards, PayPal, Apple Pay, Google Pay, cryptocurrency, such as, Bitcoins, cash on delivery (COD), bank transfer, Mada cards, Sadad…etc. Other alternative payments, such as, Benefit, K-nert, OmanNet,fawry, masary, verify, WeChat Pay, Alipay, UnionPay and eFawteercom, installments. Also, other payment methods, such as, gift cards, credits, loyalty program points etc. In addition, you can create your own payment method manually. All payment methods can be added with a click. You have the option of processing payments automatically or manually. The payment gateway is protected with fraud analysis and Anti-Fraud Protection.
Easily manage orders with full details of the order (dates, customer information, payment method, shipping method, payment and shipping status, shipping company and tracking number, customer visits, customer visit sources, number of customer requests, fraud detection tool if customer is fraudulent...etc). Staff can follow up and comment on each order so that the team is fully informed and updated of all events and developments of the order. Ability to print invoices directly from the system and shipping label for each order. Email and SMS notification will be sent automatically to customers with updates of the stages from placing the order all the way to devilry. Also, you can enable the Abandoned Checkout feature which it will send email automatically to those who have not completed the purchase and checkout to encourage the customer to return and complete the purchase by seeing the products he/she left without checking out.
You can add your own shipping methods, any shipping company and carrier and put the shipping rates and destinations based on fixed rates and/or weigh. Additional features, such as, address verification, shipping integration and automation are available. Also, we will help get in touch with our shipping partners.
Access to the system, control panel and POS system from any device (all computers, mobile, tablet) via the website and apps.
It includes all of the above and an SSL certificate, protection, unlimited storage and hosting, unlimited number of products, sections and pages, including server, high protection and super speed page loads, 24 hour subscription support and customer service (via Live chat, email, and phone) plus the powerful documentations, forums and community. and knowledge base. It’s available on monthly and annually subscription. In addition to the domain (offering good deals and discounts)
We can add an iOS (iPhone) and Android (Samsung and other Android devices app for your online store that works as web view/virtual window. It comes with an excellent control panel that allows you to: Modify the description, icon and information of the app. Send targeted notifications to the app users on their phones, performance analysis tool, and promotion feature.
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We offer smart new solutions and ideas to create and develop your e-commerce business
Do not have money to buy products or want to add other products or design your on products?
These are some of the solutions we offer. There is more than one way we can install for you that does not require any investment or capital to buy the products or other costs, such as, operation, shipping, transportation, storage and warehouses. All of these methods we apply to your online store meet all international and local laws and Shareeah Laws!
The idea of the e-marketplace is that your online store can be entirely or/and partially an e-marketplace. The online marketplace enables sellers to display their products on your online store to sell their products to customers, with their profiles, ratings and reviews. You collect your commission from their sales. Examples of the online marketplaces are Amazon, eBay, Souq.com, Noon, Alibaba, Ali Express, and Etsi. Also, Haraj is considered kind of an online market place but it’s more like a forum, or an ads listing platfroms.
Printing on Products
It is a subscription to a platform integrated to you control panel to print on products on demand and is directly linked to your online store. With a large and diverse range of products. You can select products and download their own design templates/mockups so you can put your design on the products and then add them to your store with your own pricing without buying the products. When you receive an order for one of these products from your customers, the order is automatically sent to the printing company with the payment of the cost of the product and printing while keeping the price difference for you as you can name your own price. The company prints on the product and puts your trademark and logo on it. Then, they will package it with your brand info and data are placed on it. finally, The packaged product will be shipped and delivered directly to the customer’s door.
It’s a subscription to an online wholesale marketplace that’s integrated and linked directly to your online store’s control panel. With a large and diverse number of suppliers and their products around the world. After you subscribed which they have a free subscription, you can browse the products on the online wholesale market place and add the products, including product images and information, directly to your online store without buying them and put your own price. When a customer purchase/place an order for one of these products from your customers, you order them from the online wholesale marketplace with paying of the wholesale price and keep the price difference of your own retail price for yourself. The supplier will process, ship and send the product directly to the customer’s door.
We have partnered with the best companies that offer services and solutions that contribute to the success of your e-commerce and your entire business
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Our designs are well studied, modern, elegant, creative, amazing, optimized for high conversion rate
Methodology and stages of our unique design process
We have strong attention to details. The stages of the online store design are unique and well studied to creatively create an online store that reflects your brand image positively, strengthens your brand and increases your revenue.
At this stage, we go through the business and its model, brand story, identity, values, market and target segment to be studied and understood. The business’s life cycle customer's life cycle, customer journey map, and customer behavior will be studied and understood. We study the overall customer experience, user experience, user mobility and behavior (both online and on the ground) including business needs (internal customers, employees), customer needs and 360 overview of the customer experience.
We develop the overall design strategy of the project and begin designing the user experience, content and user interface design. There will be a weekly conference call to follow up with the work progress, which will be done through several platforms dedicated to project management and communication to be updated and deliver the requirements and follow-up and all the way to launching the online store. You can view the progress of the work and the new design of the store.
Project completion time varies depending on the project size and requirements, but usually the project is completed within one month only. The online store will be tested (usability test) and then it will go live. There will be following up and support for two months to ensure that the online store works properly and ensure that the user experience is positive, streamlined and excellent. There will be support center and customer service via live chat, phone, email 24/7 by the emcommcer platform for free and forever.
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We are a winning award company and have other many achievements
You are in good hands of creative and professional team!
What they said about us…
We care about contributing to the success and satisfaction of our clients .. The success of our clients is our greatest achievement .. These are some of their reviews about us
Some of our clients
We are pleased to contribute to the success of our clients around the world
Some of work
We offer you everything you need for your the success of your online store, e-commerce and your entire business!
The form of requesting the details and a quote of the online store design