CX Shift - Marketing, Web/app design, Startup, Entrepreneurship


Consultancy for business development, improvement, and innovation with the latest methodologies

Consultancy for Development and Innovation

Today’s global economy requires visionary management, a 360-degree view of customers, and breakthrough service strategies. Our business improvement and innovation services allow us to transform your organization through novel ways of thinking, problem-solving, and projecting the future. It is a thinking system that examines and produces change across the totality of organizational environments and the economy. The global environment imposes significant responsibility on leadership. Trends, drive the need for changes, include connectivity, information access, globalism, and more. In all, customers expect to receive value in all their experiences.


In our development and innovation services, we take into consideration these aspects

تصميم متجر الكتروني

Overall Customer Experience

360 overview of customer experience. Value propositions for internal customers (employees) and external customers (consumers). The whole project.

تصميم متجر الكتروني

Marketing & Branding

The brand story, call to action, lead generation, increasing the conversion rate of sales, increasing the acquisition and retention rate. Being trustworthy. Studying the target audience and the customer experience journey map. Integration between digital marketing and traditional marketing.

تصميم متجر الكتروني

Business Overall

Understanding the business, the business and size, the objectives, the current and future plans and strategies, and identifying the aspects and skills that need to be developed and innovated.


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We develop and innovate your business with a 360 degree view of the entire business


Services of the Development and Innovation Consultancy

It’s a set of the essential elements and consultancy services for the development and improvement of your business, which we will create plan and strategy for. They will be implemented to achieve the objectives and desired revenue of the business

تصميم متجر الكتروني

Business Model

Consultancy for the business idea, business model, value propositions, organizational structure, sources of revenue, costs, purpose, mission and feasibility study of the project are studied, developed and executed.

تصميم متجر الكتروني

Plan and Strategies

Consultancy for the plan, strategies, scenarios, milestones and key performance indicators of the entire business will be developed, which will achieve the goals of the business, seizing the opportunities, avoid problems and risk, increase revenues and achieve competitive advantage in the short and long term.

تصميم متجر الكتروني

Management and Operations

Consultancy for developing the plan for the workflow and processes of the organization as a whole and the administrative methodologies and structure of the business and operation of all administrative levels.

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Consultancy to study and research the human resources, human capital, the strengths and the weaknesses. Develop the plan for the development of the human capital and key performance indicators and their roles in achieving the success of the business overall.

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Consultancy to conducting a 360 overview of the customer experience, target audience, customer life value, product life cycle, business life cycle with taking into consideration the marketing branding aspects and company overall goals. Designing the product or service features and value proposition. Putting key performance indicators for follow-up, improvement, development and innovation.

تصميم متجر الكتروني


Consultancy to conducting a 360 overview of the customer experience, target audience, customer life value, product life cycle, business life cycle with taking into consideration the marketing branding aspects and company overall goals. Designing the customer service online and offline accordingly.


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Design thinking, business engineering and design, customer experience, strategic planning focused services

We transform your entire business and move to a higher level


Methodology and stages of our unique process

We have strong attention to details. The stages and process of the development and innovation service are unique and well studied to creatively develop and innovate your business in a way that reflects your brand image positively, strengthens your brand and increases your revenue.

تصميم متجر الكتروني

1. Exploration

At this stage, we go through the business and its model, brand story, identity, values, market and target segment to be studied and understood. The business’s life cycle customer's life cycle, customer journey map, and customer behavior will be studied and understood. We study the overall customer experience, user experience, user mobility and behavior (both online and on the ground) including business needs (internal customers, employees), customer needs and 360 overview of the customer experience.

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2. Planning

Consultancy for the strategic plans to achieve short and long term goals identifying indicators of weakness, strength and key performance indicators (KPIs). A project management with an innovative and far-sighted vision, a 360 degree view of customers, their experiences, and advanced plans and strategies that transform the business to a higher levels through new methods such as business design and forecasting to identify and resolve future problems and threats before they occur, identify and capture opportunities, and create a competitive advantage.

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3. Execution

The methodology is focused on rapid growth, high efficiency, low cost, great brand awareness, and revenue. The plan and strategies are being implemented as a team with your business. We will study and research the target audience, customers behavior, online activity of customers, customers language and keywords. Key performance indicators (KPIs) are constantly mentored and analyzed. This service is done on a a single service or monthly basis which allows you to stop or renew by the end of every month.

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We are a winning award company and have other many achievements

You are in good hands of creative and professional team!





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We offer you everything you need for your the success of your entire business!

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