CX Shift - Marketing, Web/app design, Startup, Entrepreneurship
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App Design

We don’t only design an amazing app, but also we create an integrated digital front of your business

App Design

In this digital era, every business, despite its nature and type, must have an online arm to guarantee its presence and sustainability. Small, medium and large businesses alike, must keep an online presence, either partially or entirely, to promote, market and/or sell their goods/services. Even if the business doesn’t directly sell online services, the company's website still should resemble the physical office of the business. It should offer all needed information and services to serve customers as if they were visiting the corporate office, premise, or shop. Thus, the website must entail live chat options, services request forms, quotation request forms, services payment, and services status information.

 

In our app design, we take into consideration these aspects

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Overall Customer Experience

360 overview of customer experience. Value propositions for internal customers (employees) and external customers (consumers). The whole project.

 
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Marketing & Branding

The brand story, call to action, lead generation, increasing the conversion rate of sales, increasing the acquisition and retention rate and SEO optimization.

 
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UX and UI Design

Well studied, modern, beautiful, simple, easy, elegant, trustworthy, compelling and persuasive design.

 

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Apps with exceptional features and ideas

 

App Design

The world of apps is the future. We specialize in intelligent development, exceptional innovation and modern solutions

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Online Store

If you would like to design an app for an online store, we suggest that you find the best solution for designing an online store with a powerful digital control panel for your e-commerce and iOS app and Android app that work as web view/virtual window. It comes with an excellent control panel that allows you to: Modify the description, icon and information of the app. Send targeted notifications to the app users on their phones, performance analysis tool, and promotion feature.

Online Store and App →

 
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Website

If you would like to design an app for an website, we suggest that you find the best solution for designing a website with a powerful digital control panel for your website and iOS app and Android app that work as web view/virtual window. It comes with an excellent control panel that allows you to: Modify the description, icon and information of the app. Send targeted notifications to the app users on their phones, performance analysis tool, and promotion feature.

Website and App →

 
تصميم متجر الكتروني

App Design

We design apps for iOS (iPhone) and Android (Samsung and other Android devices). We specialize in intelligent ideas, solutions and innovations that put the customer at the heart of the business. We go through the app concept and features, user experience and user interface. Then, we go through an amazing and clean coding and development for the app.

 

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We offer solutions and ideas to create and develop your e-services

 

Digital Services

Whatever the nature of your business, depending on an app by itself is not enough. Today, a large part of the work of any business has become digital. We offer solutions that help you to provide some of your services digitally, which shorten the time and make it easier for your customers to view and request services. In addition, other solutions, such as, facilitating and organizing orders management, processes, customers, sales and internal management, and these are some of them

 
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Sales Management

The sales and CRM system is linked to the app so that each service request is received on the digital system and storage. Each order is automatically assigned to the designated sales representative and you can set some tasks to be executed automatically. The system have other many features, such as, staff management, analysis, reporting and sales monitoring, and employee performance. In addition to marketing tools, customer service and customer relationship management.

 
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Customers Service

An integrated digital system that works as a customer service and support center that enables your employees to receive inquiries via live chat, phone and email with a ticketing number system to follow up with the provided service to customer. As well as an information center that helps customers find answers to their inquiries and frequent questions. The system is so intelligent that it converts all inquiries to knowledge base for customers and customer service representative.

 
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Integration

We can integrate other many programs to provide e-services to your customers that would reduce the time taken to implement a service. In addition to other several programs that manages projects, operations, employees, accounting and other administrative matters.

 

Partners

We have partnered with the best companies that offer services and solutions that contribute to the success of your app and your entire business

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Our designs are well studied, modern, elegant, creative, amazing, optimized for high conversion rate

 

Methodology and stages of our unique design process

We care about the details. The stages of designing an app are unique and deliberate in order to create a creative and innovative app that reflects the image of your project positively and strengthens your brand and raises your revenue.

 
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1. Exploration

At this stage, we go through the business and its model, brand story, identity, values, market and target segment to be studied and understood. The business’s life cycle customer's life cycle, customer journey map, and customer behavior will be studied and understood. We study the overall customer experience, user experience, user mobility and behavior (both online and on the ground) including business needs (internal customers, employees), customer needs and 360 overview of the customer experience.

 
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2. Design

We develop the overall design strategy of the project and begin designing the user experience, content and user interface design. There will be a weekly conference call to follow up with the work progress, which will be done through several platforms dedicated to project management and communication to be updated and deliver the requirements and follow-up and all the way to launching the app. You can view the progress of the work and the new design of the app.

 
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3. Launch

The duration of the project completion varies depending on the project size and requirements. The app will be tested before and after programming (usability test). We launch the app on Apple Store and Google Play. Then, there will be following up and support for two months to ensure that the app works properly and ensure that the user experience is positive, streamlined and excellent. Maintenance and development are available after the launch if needed.

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We are a winning award company and have other many achievements

You are in good hands of creative and professional team!

 

Awards

Credentials

 

Featured On

 

What they said about us…

We care about contributing to the success and satisfaction of our clients .. The success of our clients is our greatest achievement .. These are some of their reviews about us

 
 
 

Some of our clients

We are pleased to contribute to the success of our clients around the world

 

We offer you everything you need for your the success of your app and your entire business!

The form of requesting the details and a quote of the app design

 
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